The status of your signup is dependent on the completion of the following checkpoints:
- Uploading your relevant documents including a valid driver’s license, vehicle insurance and registration, and proof of work eligibility
- Completion of all of the learning videos in the Courier Portal
- Purchase and passing the background check
- Providing valid banking information for direct deposits
- Purchasing your Menulog thermal bag or receiving approval on your existing bag
- Lastly, downloading the Courier App
Note: Background checks can take up to 14 business days to process. Once all the above requirements are met and your background check is approved, your account will be activated.